It goes without saying the fridge is one of the most reliable machines we own. If your freezer is too warm to keep the ice cream firmly frozen, your appliance has faced the leaky door gasket, defrost system failure, not running evaporator fan, dirty condenser coils, condenser fan breakdown. Any of these symptoms require a thorough troubleshooting. What can I do before calling a repairman? Check all door gaskets for damage and replace any damaged door gaskets. Replace the evaporator fan if it isn’t running. Clean the condenser coils when they are clogged or dirty. Regardless of the problem, it will be a good idea to contact customer service for a Pro.