My washer Whirlpools wtw4816fw2 won’t drain. Solved!

Not working the washer, could give you problems, because washing machines are one of the most used appliances at home. Today we will talk about problems with draining in the washer Whirlpool wtw4816fw2. Most common solution will be - replacing the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still not draining, replace the drain pump. This is not simple, but you can do it. All you need to do - just follow our guide.  Our guide contains 11 steps. 

  1. Unplug the power cord from the wall outlet. Drain water from the washer tub using a wet/dry shop vacuum. Wear work gloves to protect your hands.
  2. Remove the 2 screws on the back of the washer that hold the top panel. Pull the top panel toward the rear of the washer and lift it up and off.
  3. Remove the screw on the left back of the control panel. Pull the dispenser drawer forward until it stops. Release the locking tab at the back of the dispenser drawer and then pull it completely out of the dispenser housing. Remove the screws on each side of the dispenser housing. Unplug the wire harness connections for the control panel by pressing on the release tabs and sliding the connectors apart. Stand in front of the washer and lift up on the control panel to release the top. Pull the control panel off the washer.
  4. Open the drain pump filter cover at the bottom of the washer front panel. Remove the screw that secures the plastic pump housing to the frame of the washer. Remove the plastic pump housing. Remove the mounting screw from bottom of the front panel. Open the washer door. Use the outer spring pliers to expand the spring clamp and remove it from the door boot. Release the rubber door boot from the lip around the opening to the washer tub on the front panel. Remove the 7 screws from the top of the front panel. Close the washer door. Tip the top of the front panel forward and disconnect the wire harness from the door lock/switch assembly. Pull the front panel off the washer.
  5. Place a shallow drain pan in front of the washer and then remove the plug from the small drain hose on the pump body. Drain any water remaining in the pump body and washer tub. Reinstall the plug and set aside the drain pan. Put a towel under the pump body hoses to catch leaks. Use pliers to release the spring clamp and then pull the drain hose off the pump body. Repeat to pull the recirculation hoses off the pump body. Release the spring clamp and remove the tub-to-pump hose from the pump body.
  6. Take a photo of how the wires connect to the drain pump and recirculation pump. Pull the wire harness connections off the drain pump and recirculation pump. Release the wires from the tiebacks on the drain pump. Remove the bolts that secure the drain pump to the washer base. Remove the pump body and set it on a work surface. Remove the towel from the washer. Remove the drain pump mounting screws and pull the drain pump out of the pump body.
  7. Insert the new drain pump into the pump body and reinstall the mounting screws. Reinstall the pump body in the washer base and secure it with the mounting bolts. Using your photo as a guide, reconnect the wires to the new drain pump and the recirculation pump. Route the wires through the tiebacks on the drain pump. Reconnect the tub-to-pump hose and secure it with the spring clamp. Reconnect the recirculation hoses on the pump body and secure them with the hose clamps. Reconnect the drain hose to the pump body and secure it with the hose clamp.
  8. Position the front panel in front of the cabinet and reconnect the door switch wiring harness. Lift the front panel onto the frame and line up the mounting screw holes at the top of the front panel. Insert the 7 mounting screws at the top of the front panel and tighten them firmly. Open the washer door. Position the door boot properly around the lip of the opening in the front door panel. Secure the door boot with the spring clamp. Note: If you don't have outer spring pliers, work the spring clamp onto the lip of the door boot by hand starting with the spring at the 6 o'clock position. When the spring is most of the way around the lip, attach vice grip pliers to the clamp on one side of the spring and pull the spring straight sideways to expand the spring. Work the clamp the rest of the way onto the lip. Insert the screw into the bottom base of the washer in the opening for the pump housing and tighten. Push the drain pump filter housing to the front panel recess at the bottom of the washer. Reinstall the mounting screws and tighten it firmly. Close the drain pump filter housing door.
  9. Position the control panel on the top of the front panel. Reinstall the screws in the dispenser housing. Reinstall the screw on the back right side of the control panel. Plug in the wire harness connections for the control panel. Push the detergent dispenser back into the drawer housing.
  10. Push the panel down and forward to seat it on the washer frame. Reinstall the screws to secure the back panel. Avoid overtightening.
  11. Plug the washer into the electrical outlet. Return the washer to its original location.

Done! It wasn’t simple, but it was finally fixed! If your washing machine is still not draining you may need to call out an engineer to take an expert look at it.


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