The customer’s complaint was about water dribbling into thedrum of the washing machine whileit is not used.
Diagnostics began with a dispenser checkup; no cracks ordeformations were found on thedispenser.
Visual detection has revealed the integrity of water hosesand tubes. When examining thewater valve, it has been found that one of the solenoid valves has a closing defect.
The best decision was to replace the water valve. Thecustomer is no longer bothered bydribbling water.