Whirlpool Washer W10404050 door or lid won't lock

Is your front-loading washer door latch acting up? You need to learn this article, we will help you to fix this problem. Most common solution is to change the door latch assembly entirely. Our guide is made for helping you to change it at home (for example Whirlpool W10404050). 

  1. Unplug the washer from outlet and move the washer out of the wall. 
  2. Need to remove top panel bracket screws. Locate the two brackets at the top of the back of the washer. These brackets attach the top panel with screws. Remove them.
  3. Pull the Top Panel Toward the Back of the Washer. To unplug the washer top panel, pull the panel back toward you.
  4. Lift the top panel. 
  5. Removing the door lock assembly. If the door is stuck locked, removing the top makes it possible to reach in and push the white plastic latch that holds it closed. Now you can open the washer door to replace the lock assembly.
  6. Open the washer door.
  7. Removing front door lock. Remove two screws of the locking assembly where the door latches into the door socket. 
  8. Removing door lock assembly. Pull out the old lock assembly through the slot.
  9. Disconnect all wires via the clip or “wire harness.”
  10. Installing new door lock assembly. Take the new door lock assembly and connect the two halves of the wire harness together at the clip. Slide the new door lock assembly into the slot, make sure it is correctly upright and align it with the screw holes. Return the mounting screws to their places and fasten tightly
  11. Installing top panel. Set your top panel back into place, set backward so that it is in the correct position. Push the top panel forward and lock it into place behind the washer control panel lip
  12. Return the brackets and screws into place and fasten them, not too tight
  13. Get your washer back at position, connect with the electrical outlet and make some tests. 

Need help? You can contact our customer support team and arrange an appointment at the convenient time.


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